1. How to Request Account Deletion
If you are an active or past resident of Alliance PG and wish to delete your account and all associated personal data from our servers, you can initiate a deletion request using any of the options below:
Option A: Instant WhatsApp Deletion Request
Send an account deletion request directly to our PG management team with your registered phone number.
💬 Request Deletion via WhatsAppOption B: Phone / Call Support
You can call PG management at +91 93802 85326 during business hours (9:00 AM – 9:00 PM IST) to verify your identity and have your account deleted immediately.
2. What Data Is Permanently Deleted?
Upon receiving your request and verifying ownership of the registered phone number, the following data is permanently purged from our database within 24 to 48 hours:
- Your login credentials and encrypted password hashes
- Personal profile information (Name, Phone number, Gender)
- Resident profile photos and ID verification documents
- Parent and emergency contact numbers
- Assigned room and bed allocation records
3. Data Retention for Legal & Tax Compliance
In accordance with statutory accounting and Indian financial tax regulations, historical payment transaction receipts, Paytm order IDs, and invoices may be retained for the legally required record-keeping period. These records cannot be used for marketing or active profiling once the resident account is deleted.
4. Processing Timeline
All verified account deletion requests are processed within 24 to 48 hours. Once deleted, you will receive a final confirmation, and you will no longer be able to log into the Alliance PG mobile app or portal with that phone number.